Technical Support FAQ’s

Where to find Manuals for current NetVu & Dedicated Micros Products

Installation Manuals and Quick Start Guides can be found on the Manuals page under the Technical Resources section of our website.

 

UNIPLEX 
How to Set-Up Alarm Receiving Centres (ARC) on a Uniplex – NVT-021.
Uniplex U-BOOT Upgrade – NVT-022
How to Enable Activity Based (Mulitmode) Recording on a Uniplex – NVT-008.
How to Set the Time and Date on the Uniplex NVR – NVT-015.
Viewing the Camera Web Pages on a Uniplex NVR – NVT-005.
Enabling Camera Failure Detection and Reporting on the Uniplex – NVT-009.
How to Manually add IP cameras to the Uniplex – NVT-013.

 

 

CAMERAS

Upgrading SmartVu Cameras on a Uniplex Using the Web Pages – NVT-007.
How to Zoom and Focus SmartVu Cameras – NVT-014.
How to Enable Camera Failure Detection and Reporting on the Uniplex – NVT-009.
Setting Up Camera Ports for Passive Co-Ax Converter – NVT-024.

 

 

VIDEO MANAGEMENT SOFTWARE

How to Install and License Enterprise Observer Software – NVT-010.
How to Back-Up Enterprise Observer Configurations/Settings – NVT-018.
How to Convert Video Files Using Enterprise Observer – NVT-017.
Viewing Recordings Exported Using Enterprise Observer – NVT-012.
How to Use Enterprise Observer – NVT-011.

 

 

GENERAL

How to Prepare for Remote Support – NVT-016.
How to Use the Command Line Interface – NVT020.
How to Back-Up the Master_SFM Files – NVT-002.
How to Replace a Micro-SD card in a DVR/NVR – NVT-001.
How to View DEBUG & Telnet Commands on Uniplex – NVT-004.

 

LEGACY PRODUCTS
Upgrading Uniplex/Gen3 Recorder Software – NVT-006.
How to Replace a HDD in Gen3 DVR’s – NVT-026